Refund policy

Any Sunny Skin product can be refunded if it is returned within 30 days of purchase.

Criteria to be eligible for a return:

  • your item must be unused and in the same condition that you received it.
  • It must also be in the original packaging.

We do not accept:

  • a refund on opened or used products.
  • and do not offer exchanges.

In addition, we do not accept returns or refunds for Sunny Skin purchases bought in clinics, beauty salons, pharmacies or any store.

Shipping costs are the responsibility of the customer and are non-refundable.

Please send your order back to:
Sunny Skin Australia
PO Box 165, Ettalong Beach, NSW 2257

We will notify you once your return has been received and approved. The refund will be processed to the original method of payment. We recommend using a tracked service to return the goods as all transport risk is borne by the sender.

If you have an issue with your product or delivery, please contact us to discuss your options at hello@sunnyskin.com  

If getting in touch about a return, please include your order number and product details in the email.